Insurance

Duplex Data Center and Hybrid IT Operations for an Insurance Company

DORA-compliant secondary site with geo-redundant DE-CIX hyperscaler connectivity

Industry
Insurance
Service
Managed Services, Colocation, Interconnection Services

Background

Second location, high standards

An insurance company had to close one of its data center locations. To complement its existing data center, it sought an additional, highly available, and secure location in the immediate vicinity that would operate in conjunction with the first one. Certified colocation was a requirement. Operating the second location in-house was virtually out of the question due to the high costs.

The DORA requirements had to be met. In addition, the network connection between the two data centers—including the operation and coordination of the individual suppliers—as well as a secure connection to hyperscalers for the hybrid operation of cloud solutions were required.

The company was looking for a partner that could provide the facility, network, and operations from a single source and offer practical support to the internal team.

Cold aisle in the GRASS-MERKUR server room

Our Areas of Expertise

  • Colocation Services: Highly available, certified space, SLA-based, and DORA-compliant
  • Managed Services: Operation of the DWDM interconnection, including management of the carrier and system vendor
  • Interconnection Services: Geographically redundant hyperscaler connectivity via DE-CIX in Frankfurt and Amsterdam
  • Hands-on Support: On-site support at the data center

Your Added Value

  • Duplex configuration consisting of a secondary site and an existing data center
  • Certified operation: Highly certified, DORA-compliant data center
  • No costs for maintaining your own secondary site
  • A single point of contact for all services
A technician is working on the server.

Solution

Duplex networking, interconnection, and hyperscaler connectivity—all from a single source

GRASS-MERKUR provided the insurance company with highly available and secure colocation space that is SLA-based, highly certified, and DORA-compliant. The second location, together with the existing data center, forms the duplex network.

Today, both data centers are connected via DWDM. GRASS-MERKUR operates the DWDM services and manages the carrier and DWDM system vendor. Hyperscalers are connected via DE-CIX with geographic redundancy in Frankfurt and Amsterdam, which also includes service provider management.

For all services, there is a designated organizational contact person who coordinates all matters. Operationally, direct contacts and support hotlines are available, and GRASS-MERKUR provides hands-on support as needed.

GRASS-MERKUR provides the site, the interconnection, and the hyperscaler connectivity from a single source, turning them into a secure combination of data center, network, and cloud.
Your GRASS-MERKUR contact: Johannes Nöth - Head of Managed Services & Cloud Services
Johannes Nöth Head of Managed Services & Cloud Services

Results

01 From a Site Closure to a Duplex Setup

The second location in the immediate vicinity operates in conjunction with the existing data center.

02 From High In-House Operating Costs to Colocation

There is no need for a separate second location; investment and operations remain the responsibility of the data center operator.

03 From Regulatory Requirements to Compliant Operations

The second location meets the insurance company's DORA requirements.

04 From Multiple Suppliers to a Single Point of Control

GRASS-MERKUR coordinates carriers and DWDM system suppliers, and the interconnection of the two data centers is managed by a single provider.

05 From Local IT to Hybrid Operations

Hyperscalers are connected via DE-CIX with geographic redundancy in Frankfurt and Amsterdam; the data centers work securely with cloud solutions.

An interview with Jens Ahlbrand.

Contact

Let’s Talk About Your IT Operations

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GRASS-MERKUR GmbH & Co. KG
Rothwiese 5
30559 Hannover

Our sales team will advise you personally — by phone or on site.
Your GRASS-MERKUR contact: Markus Dietz - Head of Business Development & Sales

Markus Dietz

Head of Business Development & Sales