IT

High-Security Data Center and Site Networking for an IT Service Provider

Data center operations outsourced, sites connected via fiber optics and DWDM

Industry
IT
Service
Managed Services, Colocation, Cloud Services

Background

Outsource data center operations, connect locations

An IT service provider wanted to make its data center operations more cost-effective and migrate to an additional colocation site capable of multi-tenant operations. The goal was to reduce the burden on internal resources and connect multiple locations via fiber optics and DWDM in a high-performance, fail-safe manner.

This involved strict requirements for security, availability, and compliance: Sensitive data and systems had to be reliably protected, business-critical processes secured, and audit and reporting obligations met. Added to this were the need to demonstrate relevant certifications, ensure energy-efficient data center operations, and comply with the requirements for critical infrastructure (KRITIS).

A man and a woman standing next to a server in a data center.

Our Areas of Expertise

  • Colocation Services: High-Availability Space at the Hannover Data Center
  • Interconnection Services: Dedicated Fiber-Optic Connection
  • Managed Services: Operation of DWDM connections
  • Data Storage: Physical storage of data media in a data protection vault
  • Secure Data Center: Certified operations for sensitive data and systems

Your Added Value

  • Predictable Costs: Scalable, Efficient Operations Instead of Capital Investments
  • Protection of sensitive data: Security against attacks and disruptions
  • Less downtime: Availability for business-critical processes
  • Free-up resources: Personnel and capital are available for the core business
  • Growth without restructuring: Operations scale with demand
  • Reduced complexity: Networking and operations managed centrally
GRASS-MERKUR Data Center in Hannover-Anderten.

Solution

Data Center, Cloud, and Backup—All from a Single Source

GRASS-MERKUR provides the IT service provider with colocation space in a certified secure data center. Data center operations are outsourced, multi-tenant, and scale with demand.

The locations are connected via dedicated fiber-optic lines and managed DWDM services. GRASS-MERKUR operates the connections with redundancy and designs them for low latency.

Managed backup safeguards the data, and the tape media are stored in a data protection vault. The infrastructure runs on green electricity and utilizes efficiency management to reduce its environmental footprint.

Our goal was to find an experienced service provider that could best meet our high standards for security, availability, and cost-effectiveness. It feels great to have found the right data center provider, one we work with as equals. Our IT is in the best hands.
IT service provider Head of IT

Results

01 From Limited Capacity to Multi-Tenant Operations

The outsourced operation supports multiple clients, and the IT service provider does not need to set up its own facilities or operational structures to do so.

02 From Complex Networking to a Managed Connection

The connection between the locations is no longer set up and monitored in-house, but is instead used as a service.

03 From Audit Obligations to Solid Evidence

Certifications for the secure data center provide documentation for audits and reporting requirements and facilitate the audit process.

04 From Data Backup to Protected Storage

The physical backup media are also secured, which enhances the integrity of the backup.

05 From KRITIS Requirements to Stable Operations

The environment is designed for resilience and the protection of critical infrastructure and supports continuous operational capability.

A man is working in the data center.

Contact

Let’s Talk About Your IT Operations

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Direct Line

GRASS-MERKUR GmbH & Co. KG
Rothwiese 5
30559 Hannover

Our sales team will advise you personally — by phone or on site.
Your GRASS-MERKUR contact: Markus Dietz - Head of Business Development & Sales

Markus Dietz

Head of Business Development & Sales